What technique and tools are used to create Anaya Arts designs?
All original designs are hand drawn by Fiona, the artist. Then the drawings are digitally traced for mass distribution and production purposes. The originals are not for sale, but design services are available (for logos and commissions).
But what if I want an original Anaya Arts design?
For commission based artwork, please send an email to email@example.com. The commissioned art would be for personal use (one-time use only, for home decor for example). This will be further outlined and explained in the contract.
What if I want a logo for my business?
For logos, please send an email to firstname.lastname@example.org. The logo would be for business purposes (multiple use). This will be further outlined and explained in the contract.
Where do your products ship from?
All products are shipped from Ottawa, Canada.Since you don't keep inventory, how long does production take?
Why isn't there a framed option for all print sizes?
Why does my garment have a smell?
Sometimes, there might be a vinegar-like smell or an off-white residue on certain garments. Do not worry, this is normal. The printing method used applies a fixation agent during the printing process. It is NOT permanent.
The solution is simply to wash the garment, as you should with any new clothing bought anywhere. Important to refer to the wash and care instructions below.
How do I wash my garments?
What is the difference between production time and shipping time?
You can redeem by entering the unique code you received in your email at checkout.
If the balance available on the gift card is less than the order total, then you will be prompted to choose a second payment method for the balance before placing the order.
Yes, provided there is still a balance remaining on the card.
No, you can't reload a gift card.
Yes, if you want to buy a gift card for someone else, you will need to forward the gift card email to the recipient.
Yes, you can redeem another gift card during checkout.
You can't check your own gift card balance, but you can contact me at email@example.com & I'd be more than happy to check on your behalf.
No, you can't use a gift card to buy another gift card.
Yes, gift cards are applied to the final order total which includes shipping.
Most discount codes cannot be applied to gift cards. The exception is a product specific discount code where the product itself is a gift card.
Yes, gift cards are a form of payment.